My Keys are inside the property! 

If you're on the wrong side of the door as your keys, you most likely are going to need a locksmith. We are equipped with various tools designed to get you back in!
 

I've lost my keys! 

If you've lost your keys. Don't panic. Be sure to retrace your steps the best you can. If after hunting high and low you still can't find them. Give us a call! We are equipped with various tools to allow access without causing any damage (known as non-destructive entry). If no non-destructive methods are unsuccessful we have various destructive methods that will see you home! 

 Note: Destructive methods only attack the lock in most cases, not the door itself. In some cases a hole may be required for access but is usually concealed behind the handle where possible.

My lock isn't working properly

If you're having troubles with your lock, perhaps it's not locking smoothly or it takes a little more force than normal to engage. Maybe it isn't working at all! 

There are many reasons your lock can fail, it's always best to get it checked out as soon as possible from a qualified locksmith.

My Key has snapped in the lock!

Keys snapping in the lock are very common so you are not alone! 

Should you find yourself in this situation you might want to try remove it yourself. Please be aware that sticking anything into the lock... Yes even super glue... can lead to bigger issues! 

Get in touch if your key has snapped! We can in most cases retrieve the broken key from the lock and get you back on your way in no time.

My Keys have been stolen!

If your keys have been stolen, first step is to report it to the police! 

Especially if there is anything on it that should reveal your address or knowledge of where the keys might open (for example: Storage units, Garage, Key tags with Address)

Once you have done this, You're going to want in to your property. Contact us today and we will sort that out for you! Our locksmiths carry most lock types and sizes and will be able to change them over straight away. Getting rid of that worry that someone may try to access your property with your lost keys.

I am in rented accommodation, can i change the locks?

In most cases, if you are renting your property, you will have an emergency contact line for your letting agent or landlords contact details. If you manage to get through to them they should arrange a locksmith for you! If you can't get through to them you may need to call someone yourself. Please be aware that if you call a locksmith without prior approval from you landlord or letting agent you may be liable for the bill dependent on what the issue is.

I am moving home and want my locks changed?

If you have just moved house you may wish to get the locks changed. 

Can you really be sure you received all the keys to your property when you collected the keys? It's just not worth the risk, with a burglary occurring every 40 seconds in the UK alone. 1 2 Key don't want you to become another statistic.

What is a British Standard Lock?

A ‘British Standard’ lock must undergo rigorous testing including strength, durability and of course security, these products are also re-assessed and re-tested to ensure you have complete confidence in the safety, quality and reliability of the locks you have installed in your home. 

On the face of any lock that is a ‘British Standard’ lock you will see the British Standard Kitemark, this may also be accompanied by BS: 3621 2007 (mortice locks) or BS: TS007 (Euro cylinders) which are the current British Standard required for Insurance purposes.